These Terms & Conditions govern your access to and use of the phjil online casino platform. Please read them carefully before registering or using any part of the phjil service.
phjil ("phjil," "the Platform," "we," "us," or "our") operates an online gaming platform accessible at phjil.app, offering a variety of electronic gaming products including slot games, live dealer casino games, bingo, and related entertainment services (collectively, "the Services"). The Platform is directed exclusively at adult players located in jurisdictions where online gaming of this nature is legally permitted.
These Terms & Conditions ("Terms," "Agreement") set out the complete and binding terms of your relationship with phjil. They govern the registration, use, and termination of your phjil account, your access to and use of the Services, your deposits and withdrawals, your eligibility for promotions and bonuses, and your obligations and rights as a registered user of the phjil platform.
These Terms should be read alongside our Privacy Policy and our Responsible Gaming Policy, each of which forms part of your agreement with phjil. In the event of a conflict between these Terms and those supplementary policies, these Terms shall prevail unless the supplementary policy explicitly states otherwise.
You must be at least twenty-one (21) years of age to register an account with phjil and to use any of the Services. This age requirement is consistent with the minimum age for casino-style gaming participation in the Philippines as set out under applicable PAGCOR guidelines. By registering, you confirm and warrant that you are 21 years of age or older.
The Services are available only to individuals in jurisdictions where online gaming of the type offered by phjil is not prohibited by applicable law. It is your sole responsibility to determine whether your use of the phjil platform is lawful in your jurisdiction. phjil makes no representation that the Services are appropriate or available in all locations. By accessing the Services, you confirm that you are not doing so from a jurisdiction in which such access would be unlawful.
Each individual may hold only one (1) registered account on phjil. Registering or operating multiple accounts is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of any associated balances, bonuses, and winnings. This restriction applies regardless of the device, email address, or payment method used to register.
The following individuals are not eligible to register or maintain an account with phjil: (a) employees, contractors, agents, or immediate family members of phjil or its affiliated entities; (b) individuals subject to any self-exclusion order on phjil or any affiliated platform; (c) individuals who have been barred from using the platform by phjil for any reason.
To access the Services, you must complete the phjil account registration process by providing accurate, current, and complete information including your full legal name, date of birth, Philippine mobile number or email address, and such other information as phjil may request from time to time. You must not register using false or misleading information.
phjil is required to conduct identity verification prior to authorizing withdrawals and in certain other circumstances. You agree to provide, upon request, valid government-issued identification documents (including but not limited to UMID, PhilSys National ID, Driver's License, Philippine Passport, SSS ID, or PRC ID) and such other documentation as phjil may require for the purpose of KYC compliance, anti-money-laundering (AML) obligations, or fraud prevention.
Failure to complete KYC verification within a reasonable timeframe after request may result in restrictions on your account, including suspension of withdrawal functionality. phjil reserves the right to withhold funds pending satisfactory completion of verification.
You are responsible for keeping your account information accurate and up to date. You must promptly notify phjil of any changes to your registered details by updating your account profile or contacting our support team. phjil accepts no liability for losses arising from inaccurate account information.
You are solely responsible for maintaining the confidentiality of your phjil account credentials, including your username and password. You must not share your login credentials with any third party or permit any other person to access or use your account. All activity conducted through your account will be attributed to you and treated as authorized unless you notify phjil promptly upon becoming aware of unauthorized access.
phjil strongly recommends that you enable Two-Factor Authentication (2FA) via SMS OTP, available from your account settings. You must notify phjil's customer support team immediately if you suspect unauthorized access to your account. phjil will not be liable for losses resulting from unauthorized account access that occurs due to your failure to maintain adequate security of your credentials.
phjil accepts deposits and processes withdrawals through the following payment channels: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, QR Ph, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph. All transactions are conducted in Philippine Peso (PHP) unless otherwise specified for cryptocurrency transactions.
Minimum deposit and withdrawal amounts vary by payment method and are displayed at the time of transaction. phjil reserves the right to adjust minimum and maximum transaction limits at any time with or without prior notice.
Withdrawals are subject to the following conditions: (a) your account must have completed KYC verification; (b) any applicable bonus wagering requirements must have been met; (c) the requested withdrawal amount must not exceed your verified available balance. phjil reserves the right to request additional verification documentation before processing any withdrawal.
phjil endeavors to process withdrawal requests to GCash and Maya within minutes for verified accounts. Processing times for bank transfers and other payment channels may vary. phjil does not guarantee specific processing times and shall not be liable for delays caused by third-party payment processors, banking institutions, or technical factors outside its reasonable control.
You warrant that all funds deposited into your phjil account are from legitimate sources, are not proceeds of criminal activity, and are funds that you are legally entitled to use. By depositing funds, you confirm that you are not using any payment method that does not belong to you or for which you do not have the right of use.
If funds are credited to your account in error, phjil reserves the right to correct such errors by deducting the erroneously credited amount from your balance at any time. Initiating a chargeback or payment dispute with your financial institution in bad faith constitutes a breach of these Terms and may result in immediate account suspension and legal action.
phjil offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, eligible games, minimum deposit requirements, and maximum bonus amounts, which will be communicated at the time the bonus is offered. These bonus-specific terms form part of your agreement with phjil and take precedence over any general statements regarding bonuses in these Terms.
Unless otherwise specified, bonus funds and winnings derived from bonus funds are subject to wagering requirements that must be fulfilled before a withdrawal can be processed. The applicable wagering multiplier and eligible games for each promotion will be set out in the promotion-specific terms.
phjil actively monitors for bonus abuse, including patterns of play designed to exploit bonus structures without genuine gaming intent. If phjil determines, at its sole discretion, that a player has engaged in bonus abuse, arbitrage, or any strategy designed to exploit promotional offers, phjil reserves the right to void the bonus and any associated winnings, and to suspend or close the account without prior notice.
phjil reserves the right to modify, suspend, or terminate any promotion at any time, including after a bonus has been credited to a player's account, in circumstances where phjil has reasonable grounds to believe the promotion was offered in error or is being exploited in a manner inconsistent with its intended purpose.
All games offered on the phjil platform are provided by certified third-party game studios using independently tested Random Number Generator (RNG) software. Game outcomes are determined by certified RNG algorithms and are not subject to manipulation by phjil or any other party. Return-to-player (RTP) percentages are disclosed for each game title within the game's information panel.
In the event of a technical malfunction or disconnection during a game session, phjil's system records are the authoritative source for determining game outcomes and the state of your account balance at the time of the malfunction. phjil will make reasonable efforts to resolve disputes arising from technical malfunctions in a fair and timely manner. Decisions made by phjil in relation to technical malfunctions are final.
Live dealer games are broadcast in real time from professional studio environments. Live dealer results are determined by physical outcomes (cards dealt, roulette wheel spins, dice rolls) visible on camera. Players are responsible for ensuring they have a stable internet connection sufficient to participate in live dealer games.
You agree not to engage in any of the following conduct in connection with your use of the phjil platform:
phjil reserves the right to suspend or close your account, with or without prior notice, in circumstances including but not limited to: (a) breach of these Terms; (b) suspected fraudulent, criminal, or prohibited activity; (c) failure to complete KYC verification when required; (d) suspected operation of multiple accounts; (e) compliance with any applicable law, regulatory requirement, or court order.
You may request closure of your phjil account at any time by contacting our customer support team. Prior to closure, any applicable wagering requirements must be met, and outstanding balances will be returned to you through your registered withdrawal method following successful completion of required verification procedures.
Upon account closure — whether initiated by you or by phjil — your right to access the Services immediately terminates. Sections of these Terms that by their nature should survive closure (including but not limited to Sections 5.5, 8, 12, 13, and 15) will continue to apply after account closure.
phjil is committed to promoting responsible gaming and providing players with tools to maintain control over their gaming activity. The following responsible gaming tools are available to all registered players from within their account settings:
If you believe you or someone you know may have a gambling problem, please seek help immediately. Resources including support hotlines and counseling services are listed on the phjil Responsible Gaming page.
All content on the phjil platform — including but not limited to the phjil brand name, logo, website design, software, game interfaces, graphics, text, and promotional materials — is the intellectual property of phjil or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your personal, non-commercial use in accordance with these Terms.
You may not copy, reproduce, republish, modify, distribute, transmit, display, or create derivative works from any content on the phjil platform without the prior written consent of phjil. All rights not expressly granted to you in these Terms are reserved by phjil and its licensors.
To the maximum extent permitted by applicable law, phjil and its directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business opportunity, or any other loss or damage arising out of or in connection with your use of or inability to use the phjil platform or Services, even if phjil has been advised of the possibility of such damages.
phjil's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms or your use of the Services shall not exceed the amount of funds held in your phjil account at the time the relevant claim arose.
phjil does not warrant that the platform will be available without interruption, error-free, or free of viruses or other harmful components. The Services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permissible under applicable law.
phjil collects, stores, and processes your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering with phjil, you consent to the collection and processing of your personal data as described in the Privacy Policy.
phjil processes personal data for the purposes of account management, KYC and AML compliance, fraud prevention, service delivery, customer support, responsible gaming obligations, and (where you have opted in) marketing communications. phjil does not sell your personal data to third parties for marketing purposes. Your data is handled in accordance with applicable data protection laws.
phjil reserves the right to amend these Terms at any time. When material changes are made, phjil will notify registered players by email to their registered email address, by in-platform notification upon next login, or by posting the updated Terms on phjil.app with a revised effective date. Your continued use of the phjil platform following notification of any amendments constitutes your acceptance of the updated Terms. If you do not agree with the amended Terms, you must cease using the platform and may request closure of your account.
These Terms shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the phjil platform that cannot be resolved through our internal complaints procedure shall be subject to the exclusive jurisdiction of the courts of the Philippines.
If you have a complaint regarding the Services, you must first submit your complaint to our customer support team via the live chat function available at phjil.app. phjil will acknowledge your complaint within two (2) business days and provide a substantive response within fifteen (15) business days. Complex complaints may require a longer resolution period, in which case phjil will notify you of the expected timeframe.
For any questions, concerns, or complaints regarding these Terms & Conditions or the phjil platform, please contact our customer support team through the following channel:
phjil aims to respond to all written queries within two (2) business days. For urgent matters related to account security or suspected unauthorized access, please use the live chat function for the fastest response.
What These Terms Protect
Our Terms & Conditions aren't just a list of restrictions — they also define what phjil commits to providing every registered Filipino player.
Every game on the phjil platform uses independently certified RNG technology. RTP values are disclosed. Outcomes are not manipulated by phjil. These Terms formally commit us to transparent, verifiable game fairness for every registered player.
Your personal data and financial information are processed in accordance with our Privacy Policy and applicable Philippine data protection standards. These Terms set out phjil's obligations to protect your information and the conditions under which it may be processed.
Our Terms define clear rules around deposits, withdrawals, and error correction. GCash and Maya withdrawals are processed on a minutes-to-verified-account basis for fully verified accounts, and our Terms formalize that commitment alongside applicable conditions.
All phjil bonuses come with clearly stated wagering requirements, eligible games, and time limits. Our Terms prohibit hidden or retroactively applied conditions. What you see in a phjil promotion is what applies — no fine print surprises designed to trap players.
These Terms formally bind phjil to providing and honoring deposit limits, loss limits, session timers, cool-off periods, and self-exclusion — and to honoring self-exclusion requests irrevocably during their stated period. Your welfare is a contractual obligation, not a courtesy.
Our Terms establish a defined complaints resolution process: acknowledgment within 2 business days, substantive response within 15. If you have a legitimate grievance, these Terms give you a formal path to resolution — not just an informal chat with a support agent.
You've read the Terms — now experience the platform they govern. 600+ certified games, instant GCash deposits, live dealer tables streaming 24/7, and a Filipino-built casino experience unlike anything else in the Philippine market.